Acceptable Use Policy

Last updated: 9 October 2026 · Version: 3.0

This policy applies to everyone who uses 360Synk: the web app, the mobile apps (including ETT Connect), the client portal and our APIs. It forms part of the 360Synk Terms of Service.

1. Do not break the law

Do not use 360Synk to store, send or process anything unlawful, including:
- personal data you have no lawful basis to hold;
- material that is defamatory, harassing, threatening, discriminatory or obscene;
- material that infringes someone else's copyright, trade marks or other rights;
- anything connected with fraud, including false invoices, certificates or records.

2. Keep records honest

360Synk holds records that customers, insurers and regulators rely on. Do not:
- create certificates, test results, timesheets, incident reports or signatures that you know are false;
- sign or approve on behalf of another person without their authority;
- alter records to hide a defect, an injury or a safety issue.

3. Respect people's privacy

- Use location tracking only as your company's settings allow, for legitimate workplace purposes, and never to monitor people outside working time.
- Do not try to identify a person who reported something anonymously.
- Do not use contact details held in 360Synk for marketing unless the people concerned have agreed or the law allows it.

4. Do not harm the service

Do not:
- try to get into accounts, companies' data or systems you are not allowed to access, or test for weaknesses without our written permission;
- upload viruses or harmful code;
- overload the service, or use scripts or automated tools to scrape it, except through APIs we provide and within their limits;
- share logins, or get around device limits or plan limits;
- copy or reverse-engineer the service to build a competing product.

5. Security problems

If you find a security weakness, report it to security@360synk.com. Do not exploit it or tell others about it before we have had a reasonable chance to fix it.

6. What we may do

If we reasonably believe this policy has been broken, we may remove content, suspend a user or an account, or report the matter to the authorities. Where reasonable, we will warn you first and give you a chance to put it right. For a paying customer, we will suspend only as much as is needed and tell the account owner.